1. Open the reservation and click on the Tabs page. Click on the Tab description.
2. Click Refund.
3. Complete the refund form and click Save.
Reference: Enter a reference if required.
Type: Select the payment type. If an integrated payment provider is being used then additional options will display in the bottom right of the payment form.
Amount: Enter the amount to be refunded.
Date: The date of the refund.
The refund will show on the tab with a note of payment type/refund. To balance the tab Item credits or Package credits may need to be added.
See How to Add Item Credits to a Tab
See How to Add Package credits to a Tab
See next: How to Audit Tab Transactions
How to Check Out a Reservation